We design, deploy and support enterprise communication platforms and voice AI agents on the customer's premises or in the cloud, with deep integration into CRM, ERP and industry systems.
+7 (495) ··· ·· 17 · patient
JS instruction "Front desk" → voice agent
"I found you in our records. There is a slot with the GP tomorrow at 10:30. Shall I book it?"
Appointment booked · GP, tomorrow 10:30
From the call to the result in the customer's system
xPBX provides the telephony infrastructure, VoiceAI automates customer conversations. The platforms are deployed independently or together: a voice agent answers the call in xPBX and, when required, transfers it to an operator.
IP telephony platform for distributed organizations
Voice AI agents for inbound and outbound communications
Scenarios from active projects. Each solution is integrated with the customer's information system: the agent retrieves data from it and records the outcome of the conversation.
The agent identifies the patient in the medical information system, offers the nearest available slots and books the appointment. Non-standard requests are routed to the front desk.
The agent contacts the applicant, verifies whether the violation has been eliminated and, if not, records the details for a follow-up inspection.
The agent runs large-scale outbound calls to drivers, presents cargo, route and timing, and identifies those ready to take the load. Dispatchers work only with confirmed interest.
Every project begins with an analysis of the customer's business processes and concludes with a system running on live traffic under our support.
Analysis of business processes, load profile and the integration landscape.
Launch of a priority scenario on live traffic with measurable performance indicators.
Connection to CRM, ERP, healthcare systems, 1C, corporate databases and external APIs.
Monitoring, technical support and scenario development as requirements grow.
The platforms are deployed on the customer's premises or in the cloud from a single codebase. Speech technology and language model providers are selected to meet project requirements.
Deployment inside the customer's perimeter in compliance with internal information security policies.
We host and operate the platform; the customer receives a managed service with an agreed service level.
Integrated: Yandex SpeechKit, SaluteSpeech, T-Bank VoiceKit, GigaChat, YandexGPT, OpenAI and on-premise LLMs.
The implementation allows operation in compliance with Russian Federal Law No. 152-FZ on personal data: Russian providers or local models with no data leaving the perimeter.
We will contact you, clarify the requirements and propose a pilot project format. Pricing is determined individually based on the assessment.